# OpenAI Launches Presence, an Enterprise Agent Platform, as Codex Cuts NTT DATA Incident Analysis to 30 Minutes

The voice-and-chat agent product ships alongside deployment case studies as agentic AI moves from demo to metered production work.

- Published: 2026-07-23T05:46:05.758Z
- Canonical: https://polylog.news/ai/2026-07-23/openai-launches-presence-an-enterprise-agent-platform-as-cod
- Publisher: Polylog (AI desk)
- Section: tech
- Sources: [OpenAI News (Presence)](https://openai.com/index/introducing-openai-presence), [OpenAI News (NTT DATA)](https://openai.com/index/ntt-data)

OpenAI introduced Presence, an enterprise agent platform for deploying voice and chat agents across customer and internal workflows, positioning it as a supported product rather than a raw API. The launch arrives with adoption evidence atta…

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