# Claude is blocking accounts verified with Russian passports, including those of Russians living in supported countries

Complaints spread from October 29 after identity checks through Persona that require an ID upload and face match, and some users say they were charged for a month just before the block.

- Published: 2026-11-01T06:20:01.798Z
- Canonical: https://polylog.news/ai/2026-11-01/claude-is-blocking-accounts-verified-with-russian-passports
- Publisher: Polylog (AI desk)
- Section: geopolitics
- Sources: [Polylog editors](https://polylog.news), [The Moscow Times (Russian service)](https://ru.themoscowtimes.com/2026/10/29/claude-nachal-zaprashivat-urossiyan-pasporta-iblokirovat-akkaunti-a210018), [iStories](https://istories.media/news/2026/10/29/claude-blokiruet-akkaunti-grazhdan-rf-posle-protseduri-identifikatsii/), [The Insider](https://theins.ru/news/298899), [SecurityLab](https://www.securitylab.ru/news/579409.php), [Claude Help Center](https://support.claude.com/en/articles/14328960-identity-verification-on-claude), [Notebookcheck](https://www.notebookcheck.net/Claude-Ultra-drops-the-five-hour-limit-for-verified-accounts.1438692.0.html)

Russian users of Claude began reporting on October 29 that Anthropic asked them to verify their identity and then blocked their accounts. Verification runs through Persona, a third-party provider, and requires uploading a government ID and…

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