Morning Edition · Tuesday, August 4, 2026Published at 2:16 AM EDT · New York
OpenAI Publishes a Telco Deployment With Revenue Numbers Attached
The operator Circles reports average revenue per user up 22 percent and churn down 9 percent using the OpenAI API and Codex, figures OpenAI published and no outside party has audited.
OpenAI published a customer account on August 3 describing how the telecommunications operator Circles uses the OpenAI API and Codex to personalize its services, claiming that average revenue per user rose 22 percent, that the rate of custo…
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Part of a tracked trend
Vendor-Published Metrics Become the Currency of Enterprise AI
As enterprise AI spending grows, vendors increasingly compete by publishing quantified customer outcomes, and the gap between those figures and auditable evidence becomes a recurring point of contention in procurement.
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