Morning Edition · Thursday, October 29, 2026Published at 2:14 AM EDT · New York
OpenAI's security products for ServiceNow do not reach early access until January 2027, while ServiceNow says its AI annual contract value will reach $1.7 billion this year.

OpenAI and ServiceNow expanded their partnership on Oct. 28. Under the expanded deal, OpenAI models and agents go into ServiceNow products, and ServiceNow workflows connect to ChatGPT and Codex. A new integration lets IT staff find similar…
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Part of a tracked trend
Agentic AI Moves Into Enterprise and Government Workflows
Over the next 3-9 months, AI agents move from demos into real enterprise and public-sector workflows, with deployment success tied to domain and task understanding more than raw model capability.
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