Morning Edition · Saturday, October 31, 2026Published at 2:16 AM EDT · New York
The bank's October 27 email warns that an agent's activity could trigger fraud locks on an account, and a spokesperson confirmed the message is authentic.

Bank of America emailed customers on October 27 with the subject line "Protecting your finances in the AI World." The email asks them never to share their username and password with anyone, "including an AI-enabled tool or agent that offers…
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